Corporate social responsibility

Terna's fundamental objective, in relation to the role played in the Italian electrical system, is to guarantee a continuous, high quality electricity service at the lowest possible cost. This objective, which implies medium and long-term considerations, has been pursued according to a sustainability approach, characterised by respect for the environment and the territory, as well as a focus on health and safety in the workplace and staff training. Terna's sustainability path is guided by its Code of Ethics, and is defined by concrete objectives which are first measured and then documented in the annual sustainability report. Terna has further reinforced its corporate sustainability commitment, publicly confirmed by its membership of the United Nations Global Compact network, which supports 10 universal principles in support of human rights, labour, the environment and the fight against corruption.

The CSR function collaborates with all the divisions of the company in order to define the company's ethical, social and environmental objectives in line with international best practices. The department also constantly monitors the risks connected with sustainability aspects, which entail potential negative fallout on the company's reputation and intangible value, through the analysis of the ratings of the main agencies (such as: RobecoSAM, Vigeo and Eiris), which process regular sustainability assessments.

In 2012 Terna reinforced its management systems and carried out initiatives in all areas of sustainability. A Code of Ethics and Model 231 has been adopted in all the companies within the Group's new organisation. Other highlights include:

  • in the area of environmental responsibility
    • completion of the initial analysis of the energy efficiency of Terna's offices and stations, in line with the criteria of ISO 50001;
    • an environmental accounting review on the guidelines for the recording of expenditure and investments in environmental issues;
    • conclusion of the environmental restoration programme connected to the Terna - WWF agreement in some parts of Abruzzo (Gole di Popoli and Gran Sasso).
  • in the area of social responsibility
    • in line with the objectives stated in the 2011 Sustainability Report, the analysis of environmental and social control within Terna's supply chain was concluded, with a view to strengthening or updating the supply chain in the light of the Group's new organisational structure, the new business areas, and the recommendations of the Ruggie Report on human rights;
    • application of the monitoring tools according to the methodology of the LBG-The London Benchmarking Group, adapted to the Italian context and the specific organisation of Terna, to measure the impact of community initiatives on the company, and on the final beneficiaries;
    • the survey "L’impegno di Terna per il sociale [Terna’s commitment to social issues]” was conducted in order to identify areas of intervention considered most significant for the company's future initiatives. The survey was carried out through an online questionnaire sent to 40 qualified external experts, 3 focus groups of employees, and 2 discussion panels chaired by representatives of Terna's middle management;
    • the project “Natale solidale 2012”: as in 2011, Terna decided to support a project to help disadvantaged children by giving further support and donations to the Ai.Bi – Amici dei Bambini association. The sponsored projects were related to the family welfare centre “Pan di Zucchero” in Rome, and a new children's home in Lombardy. 

Details of Terna's environmental and social performance can be found in the sustainability report published each year, and in the "Sustainability" section of the website www.terna.it.

To provide an increasingly integrated, complete representation of company performance, various sustainability indicators have also been included in this management report. In particular, the following paragraphs provide some information identified in accordance with the indications of the National Council of Accountants and Tax Consultants – CNDCEC - on sustainability in mandatory corporate communications (Report on the compilation of financial statements in the light of the reforms introduced by legislative decree 32/2007, CNDCEC, January 2009).

In particular:

  • no fatal accidents were recorded, nor any serious accidents (even in past years) for which the company has been held definitively liable;
  • the Terna Group's direct CO2 emissions were 70,007 tonnes of CO2 equivalent in 2012 (+ 5,085 compared to 2011). 90% of the total came from emissions of gas SF6 (sulphur hexafluoride - a greenhouse gas used in station equipment due to its high insulating power);
  • no allegations were recorded regarding workplace bullying or work-related illness - regarding current or former employees for which Terna was held liable in a final ruling;
  • no cases of environmental damage were registered for which Terna was held culpable in a final ruling;
  • no final penalties or sanctions were levied against the Parent Company for environmental damage.